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Frequently Asked Questions (FAQ)

Some content to help answer the general questions about us and our services:

General Questions

What services does Knock Knock offer?

Knock Knock provides a range of services, including Kanvas and Revere, designed to enhance your property prospecting and data capabilities.

How can I access Knock Knock's services?

You can access our services by contacting us at our toll-free number: (833) 933-6625 or by visiting our Contact Us page at www.knockknock.ai/contact-us.

Do you offer customization options for your services?

Yes, we provide customization options to meet your specific needs. Feel free to reach out to our sales team for personalized solutions.

Services & Products

What products does Knock Knock offer, and what are their key features?

Knock Knock offers Kanvas and Revere, both equipped with powerful features to enhance your property prospecting and data analysis.

Are there different versions or packages of your products available?

Yes, we offer various packages to cater to your specific needs. Contact our sales team to explore the options.

Can I request a demo or trial of your products before purchasing?

Certainly! We offer demos and trials to help you evaluate our products. Contact us at (833) 933-6625 or visit our Contact Us page at www.knockknock.ai/contact-us to get started.

Pricing & Billing

How is Knock Knock's pricing structured for services or products?

Our pricing varies based on the package and services you choose. For detailed pricing information, please contact our sales team.

Are there any hidden fees I should be aware of?

We believe in transparency. Our pricing is straightforward, and there are no hidden fees.

Do you offer discounts for long-term commitments or bulk purchases?

Yes, we provide discounts for long-term commitments and bulk purchases. Contact our sales team to learn more.

Account Management

Can I update my account information or subscription plan easily?

Yes, you can easily update your account information and subscription plan by contacting our team at (833) 933-6625.

What should I do if I forget my password or encounter login issues?

If you forget your password or face login issues, our customer support team can assist you at (833) 933-6625.

Can I update my account information or subscription plan easily?

Yes, you can easily update your account information and subscription plan by contacting our team at (833) 933-6625.

Data Security & Usage

How does Knock Knock ensure data security?

Our Revere Database and Kanvas platform are hosted on AWS secure servers with daily backups performed, ensuring the security of both our data and your Knock history at all times.

How are Knocks/Credits consumed while using your services?

Knocks are essentially credits used to perform actions or "Knocks" on property records for prospecting purposes. The number of credits required may vary depending on the type of property you're looking to contact. Our services allow you to obtain contact information for consumer-owned properties as well as properties owned by companies or estates. Before initiating a Knock, you'll see the credit utilization displayed on the record, indicating how many credits will be consumed for that action. This transparency ensures you have full control over your credit usage and can make informed decisions when prospecting.

Still, have a question?

Contact Us

Our Knock Knock team is here to assist you with any inquiries you may have or kickstart the process for you. We take pleasure in providing exceptional service and ensuring a seamless experience for you.