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Privacy Policy

Last Updated: October 1,2023

Knock Knock Privacy Policy

Last Updated: October 1, 2023 

Welcome, and thank you for your interest in Knock Knock (“Knock Knock,” “we,” or  “us”) and our website at KnockKnock.ai (the “Website”), on which a link to this Privacy  Policy (this “Policy”) is displayed. 

This Policy describes how Knock Knock may collect, use, process, disclose, and  safeguard information we obtain through our Website. It also tells you about your rights  and choices with respect to your information, and how you can contact us if you have  any questions or concerns. 

This Policy is incorporated into and is subject to the Knock Knock Terms of Use.  Capitalized terms used but not defined in this Policy have the meaning given to them in  the Knock Knock Terms of Use. 

  1. Personal Information We Collect 

For the purpose of this Policy, “Personal Information” means any information relating  to an identified or identifiable individual. We obtain Personal Information relating to  you from various sources described below. 

Where applicable, we indicate whether and why you must provide us with your  Personal Information, as well as the consequences of failing to do so. If you do not  provide Personal Information when requested, you may not be able to benefit from  all of the features of our Website or Services if that information is necessary to  provide you with full access to the Website features or if we are legally required to  collect it. 

  1. Personal Information Provided by You  

Account Registration. If you register to use the Website or Services, then you  must provide us with your name, email address, and a password in order to  create an account and user profile. Some types of user registrations also require  a physical address or location. You may also optionally add other information,  such as photos of yourself. 

User Content. We will collect any information you upload or post to the Website,  including, but not limited to, user data, product reviews, testimonials, and photos. 

Communications. We will collect any information which you provide to us  through your communications, such as when you submit an online form or  survey.  

  1. Personal Information Collected via Automated Means 

In addition to information that you provide to us, we may collect information about  you and your use of the Website via automated means, such as cookies, web  beacons and similar technologies: 

Cookies and Similar Technologies. When you use the Website, we may send  one or more cookies – small text files containing a string of alphanumeric  characters – to your device. We may use both session cookies and persistent  cookies to automatically collect certain information. A session cookie disappears  after you close your browser. A persistent cookie remains after you close your  browser and may be used by your browser on subsequent visits to the Website.  When you use the Website, we may also automatically collect certain information  from your device by using similar technologies, including “clear gifs” or “web  beacons.” Please review your web browser “Help” file to learn the proper way to  modify your settings with regard to such automated data collection. Please note  that if you delete, or choose not to accept, such technologies from the Website,  you may not be able to utilize the features of the Website to their fullest potential. 

The automatically collected information may include your IP address or other  device address or ID, web browser and/or device type, the web pages or sites  that you visit just before or just after you use the Website, the pages or other  content you view or otherwise interact with on the Website, and the dates and  times that you visit, access, or use the Website. We also may use these  technologies to collect information regarding your interaction with email  messages, such as whether you opened, clicked on, or forwarded a message.  This information is gathered from all users. 

We use this information to assess how many users access or use our Website,  how they interact with our Website, which content, products, and features of our  Website most interest or are of most value to our users, what types of offers and  incentives our customers and their end-customers respond to, and how our  Website performs from a technical point of view.  

Google Analytics. Our Website may utilize Google Analytics, which uses  cookies and similar technologies to collect and analyze information about use of  the Website and report on activities and trends. You can learn about Google’s  practices by going to: https://policies.google.com/technologies/partner-sites, and  opt out of them by downloading the Google Analytics opt-out browser add-on,  available at: https://tools.google.com/dlpage/gaoptout.  

Third Party Web Beacons and Third Party Buttons. We may also implement  third-party content or advertising on the Website that may use clear gifs or other  forms of web beacons, which allow the third-party content provider to read and  write cookies to your browser in connection with your viewing of the third party  content on the Website. Additionally, we may implement third party buttons (such  as “like” or “share” buttons) that may allow third parties to collect information  about you through such third parties’ browser cookies, even when you do not 

interact with the button. Information collected through web beacons and buttons  is collected directly by these third parties, and Knock Knock does not participate  in that data transmission. Information collected by a third party in this manner is  subject to that third party’s own data collection, use, and disclosure policies. 

  1. How We Use Personal Information We Collect 

We may use Personal Information we collect for the following purposes: 

Internal and Service-Related Usage. We use your Personal Information to operate,  maintain, enhance and provide all features of the Website, to provide products,  services, and information that you request, to respond to comments and questions  and otherwise to provide support to users. 

Analytics and Improving the Service. We use your Personal Information to  understand and analyze the usage trends and preferences of our users, to improve  the Website, and to develop new products, services, features, and functionality. 

Communications. We may use your email address or other Personal Information (i)  to contact you for administrative purposes such as customer service, to address  intellectual property infringement, privacy violations or defamation issues related to  your User Content posted on the Website or (ii) to send communications, including  updates on promotions, relating to products and services offered by us and by third  parties we work with. Generally, you have the ability to opt-out of receiving any  promotional communications as described below under “Your Rights and Choices.” 

Tailored Content. We may use your Personal Information to: (i) personalize our  services, such as remembering your information so that you will not have to re-enter  it during your visit or the next time you visit the Website; (ii) provide customized  advertisements, content, and information. 

Aggregate Data. We may de-identify and aggregate information to monitor and  analyze the effectiveness of the Website and third-party marketing activities and to  monitor aggregate site usage metrics such as total number of visitors and pages  viewed. 

Legal. We may use your Personal Information to enforce our Terms of Use, to  defend our legal rights, to comply with our legal obligations and internal policies. 

Other Purposes. We also may use your Personal Information as may be described  in a notice to you at the time the information is collected, or in any other manner to  which you consent. 

Our Website is marketed exclusively to users and customers located in the United  States. We do not intentionally target users who are citizens of the European Union. 

If you are located in the European Economic Area, we only process your Personal  Information based on a valid legal ground, including when:  

  • You have consented to the use of your Personal Information; 
  • We need your Personal Information to provide you with service, including for  account registration and to respond to your inquiries; 
  • We have a legal obligation to use your Personal Information;  
  • We or a third party, have a legitimate interest in using your Personal  Information. In particular, we have a legitimate interest in using your Personal  Information to conduct analytics, and otherwise improve the safety, security,  and performance of our Website. We only rely on our or a third party’s legitimate  interests to process your Personal Information when these interests are not  overridden by your rights and interests. 
  1. How We Process Your Payment Information 

Knock Knock uses encryption technology to safeguard your credit card data used in  electronic transactions. Any personal information you provide to Knock Knock is kept  on secure servers. Knock Knock uses reasonable administrative, technical,  personnel, and physical measures (a) to safeguard personal information against  loss, theft, unauthorized use, disclosure, or modification; and (b) to ensure the  integrity of the personal information. 

Knock Knock does not retain any credit card information on its servers. All credit  card transactions are processed by third party service providers and any payment  information that is retained as a result of such transactions is held by the payment  processor on their own servers in accordance with and subject to their own terms  and conditions. By submitting your credit card or other payment information to this  Website, you agree to be bound by our payment processor’s terms and conditions. 

Knock Knock disclaims any and all liability should the reasonable measures used by  Knock Knock to protect your private and personal information fail. Knock Knock is  not liable or responsible for any conduct by third parties, including conduct that  results in theft and/or dissemination of your personal and/or private information. 

  1. How We Disclose Your Personal Information 

Except as described in this Policy or otherwise disclosed to you at the time of the  collection, we will not disclose your Personal Information to third parties without your  consent. We may disclose information to third parties in the following circumstances: 

  • Vendors and Service Providers. We work with third party service providers to  provide website or application development, hosting, maintenance, and other  services for us. These third parties may have access to or process your Personal  Information as part of providing those services for us. We limit the information  provided to these service providers to that which is necessary for them to  perform their functions, and we require them to agree to maintain the  confidentiality of such information.
  • Other Third Parties. We may also share Personal Information about you with  other third parties in the following circumstances:  
  • In Aggregated Form. We may make certain automatically-collected,  aggregated, or otherwise de-identified information available to third parties for  various purposes, including (i) compliance with various reporting obligations;  (ii) for business or marketing purposes; or (iii) to assist such parties in  understanding our users’ and our Business Customers’ end-customers’  interests, habits, and usage patterns for certain programs, content, services,  advertisements, promotions, and/or functionality available through the  Website. 
  • To Comply with Legal Obligations. We may disclose your information if  required to do so by law or in the good-faith belief that such action is  necessary to comply with state and federal laws (such as U.S. copyright law),  in response to a court order, judicial or other government subpoena or  warrant, or to otherwise cooperate with law enforcement or other  

governmental agencies. 

  • To Protect and Enforce Our Rights. We also reserve the right to disclose  your information that we believe, in good faith, is appropriate or necessary to  (i) take precautions against liability, (ii) protect ourselves or others from  fraudulent, abusive, or unlawful uses or activity, (iii) investigate and defend  ourselves against any third-party claims or allegations, (iv) protect the security  or integrity of the Website and any facilities or equipment used to make the  Website available, or (v) protect our property or other legal rights (including,  but not limited to, enforcement of our agreements), or the rights, property, or  safety of others. 
  • In case of Merger, Sale, or Other Asset Transfer. Information about our  users, our Business Customers and their end-users and end-customers,  including Personal Information, may be disclosed and otherwise transferred to  an acquirer, or successor or assignee as part of any merger, acquisition, debt  financing, sale of assets, or similar transaction, as well as in the event of an  insolvency, bankruptcy, or receivership in which information is transferred to  one or more third parties as one of our business assets. 
  • With Your Consent. We also may disclose your Personal Information as may  be described in a notice to you at the time the information is collected, or in  any other manner to which you consent.  
  1. Your Rights and Choices 

Account Information. You may, of course, decline to share certain Personal  Information with us, in which case we may not be able to provide to you some of the  features and functionality of the Website. You may update, correct, or delete your  profile information and preferences at any time by accessing your account settings  page on the Website, or by contacting us at info@KnockKnock.ai. Please note that  while any changes you make will be reflected in active user databases instantly or  within a reasonable period of time, we may retain all information you submit for  backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal 

obligations, or where we otherwise reasonably believe that we have a legitimate  reason to do so, to the extent permitted under applicable law. 

Opt-Out. If you receive commercial email from us, you may unsubscribe at any time  by following the instructions contained within the email. You may also opt-out from  receiving commercial email from us, and any other promotional communications that  we may send to you from time to time, by sending your request to us by email to  info@KnockKnock.ai or by writing to us at the address given at the end of this policy.  We may allow you to view and modify settings relating to the nature and frequency  of promotional communications that you receive from us in user account functionality  on the Website. 

Please be aware that if you opt-out of receiving commercial email from us or  otherwise modify the nature or frequency of promotional communications you  receive from us, it may take up to ten business days for us to process your request,  and you may receive promotional communications from us that you have opted-out  from during that period, unless we are required by applicable law to process your  request within a shorter period of time. Additionally, even after you opt-out from  receiving commercial messages from us, if you are a registered user you may  continue to receive administrative messages from us regarding your use of the  Website. 

Privacy Settings. Although we may allow you to adjust your privacy settings to limit  access to certain Personal Information, please be aware that no security measures  are perfect or impenetrable. To the fullest extent permitted under applicable law, we  are not responsible for circumvention of any privacy settings or security measures  on the Website. Additionally, we cannot control the actions of others with whom you  may choose to share your information. Furthermore, even after information posted  on the Website is removed, caching and archiving services may have saved that  information, and others, including third parties, may have copied or stored the  information available on the Website. To the fullest extent permitted under applicable  law, we cannot and do not guarantee that information you post on or transmit to the  Website will not be viewed by unauthorized persons. 

Do Not Track. Some web browsers incorporate a “Do Not Track” feature. Because  there is not yet an accepted standard for how to respond to Do Not Track signals,  our website does not currently respond to such signals. 

Other Rights. If you are located in or are a citizen of the European Economic Area,  you may have the following additional rights:  

  • Request access to and receive information about the Personal Information we  maintain about you, to update and correct inaccuracies in your Personal  Information, to restrict or to object to the processing of your Personal Information,  to have the information anonymized or deleted, as appropriate, or to exercise  your right to data portability to easily transfer your Personal Information to  another company. In addition, you may also have the right to lodge a complaint 

with a supervisory authority, including in your country of residence, place of work  or where an incident took place. 

  • Withdraw any consent you previously provided to us regarding the processing of  your Personal Information, at any time and free of charge. We will apply your  preferences going forward and this will not affect the lawfulness of the processing  before your consent withdrawal.  

Those rights may be limited in some circumstances by local law requirements. You  may exercise these rights in accordance with the "How to Contact Us" section  below.  

  1. Third-Party Services

This Privacy Policy applies only to the processing of your Personal Information by  Knock Knock. The Website may contain features or links to Websites and services  provided by third parties, including third party payment processors. The policies and  procedures described in this Privacy Policy do not apply to third party sites. Any  information you provide on third-party sites or services is provided directly to the  operators of such services and is subject to those operators’ policies, if any,  governing privacy and security, even if accessed through the Website. We are not  responsible for the content or privacy and security practices and policies of third party sites or services to which links or access are provided through the Website.  We encourage you to learn about third parties’ privacy and security policies directly  from those sites before providing them with any information. 

  1. Children’s Privacy

We recognize the importance of protecting the privacy of young children. Our  Website is not directed to children under the age of 13, and we do not knowingly  collect Personal Information from children under the age of 13 without obtaining  parental consent. If you are under 13 years of age, please do not use or access the  Website at any time or in any manner. If we learn that Personal Information has  been collected on the Website from persons under 13 years of age and without  verifiable parental consent, then we will take the appropriate steps to delete this  information. If you are a parent or guardian and discover that your child under 13  years of age has obtained an account on the Website, then you may alert us at  info@KnockKnock.ai and request that we delete that child’s Personal Information  from our system. 

  1. Data Security

We use certain physical, managerial, and technical safeguards that are designed to  appropriately protect Personal Information against accidental or unlawful destruction,  accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse,  and any other unlawful form of processing of the Personal Information in our  possession. WE CANNOT, HOWEVER, ENSURE OR WARRANT THE SECURITY  OF ANY INFORMATION YOU TRANSMIT TO US AND YOU DO SO AT YOUR  OWN RISK. WE ALSO CANNOT GUARANTEE THAT SUCH INFORMATION MAY  NOT BE ACCESSED, DISCLOSED, ALTERED, OR DESTROYED BY BREACH OF 

ANY OF OUR PHYSICAL, TECHNICAL, OR MANAGERIAL SAFEGUARDS. The  foregoing is subject to requirements under applicable law to ensure or warrant  information security. 

If we learn of a security systems breach, then we may attempt to notify you  electronically so that you can take appropriate protective steps. We may post a  notice through the Website if a security breach occurs. Depending on where you  live, you may have a legal right to receive notice of a security breach in writing. To  receive a free written notice of a security breach you should notify us at  info@KnockKnock.ai 

  1. Data Retention

We take measures to delete your Personal Information or keep it in a form that does  not permit identifying you when this information is no longer necessary for the  purposes for which we process it, unless we are required by law to keep this  information for a longer period. When determining the retention period, we take into  account various criteria, such as the type of products and services requested by or  provided to you, the nature and length of our relationship with you, possible re enrollment with our products or services, the impact on the services we provide to  you if we delete some information from or about you, mandatory retention periods  provided by law and the statute of limitations. 

  1. Data Transfers

The Website is hosted in the United States and is intended only for visitors located  within the United States. Users outside the United States are not eligible to use our  Website or Services. If you are located outside of the United States or a citizen of a  

country other than the United States, please do not upload or enter any personal  information to our Website. 

If you choose to use the Website from the European Union or other regions of the  world with laws governing data collection and use that may differ from U.S. law, then  please note that you are transferring your Personal Information outside of those  regions to the United States for storage and processing. Also, we may transfer your  data from the U.S. to other countries or regions in connection with storage and  processing of data, fulfilling your requests, and operating the Website. By providing  any information, including Personal Information, on or to the Website, you consent to  such transfer, storage, and processing. 

When we transfer Personal Information outside of the European Economic Area, we  will comply with applicable EU data protection laws when legally required to do so.  We may transfer your Personal Information to countries which provide an adequate  level of protection under EU law, we may use contractual protections for the transfer  of Personal Information, or rely on other legal transfer mechanisms or derogations.  You may contact us as specified below to obtain a copy of the safeguards we use to  transfer Personal Information outside of the European Economic Area.

  1. Changes and Updates to this Policy

Please revisit this page periodically to stay aware of any changes to this Policy,  which we reserve the right to update from time to time. If we modify the Policy, we  will make it available through the Website, and indicate the date of the latest  revision. In the event that the modifications materially alter your rights or obligations  hereunder, we will make reasonable efforts to notify you of the change. Your  continued use of the Website after the revised Policy has become effective indicates  that you have read, understood and agreed to the current version of the Policy.  

  1. How to Contact Us

Knock Knock LLC is the entity responsible for the processing of your Personal  Information as described in this Policy. If you have any questions or comments  about this Policy, your Personal Information, our use and disclosure practices, or  your consent choices, please contact us by email at info@KnockKnock.ai or write to  us at: 

Knock Knock LLC 

PO Box 632 

Chardon, OH 44024 

United States of America